Privacy Policy
Effective Date: January 2, 2025

SmartEdge Marketing (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and clients who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.smartedgedm.com (the “Site”) or engage our marketing services.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name, and billing address when you fill out forms, request a quote, or subscribe to newsletters.

  • Project Details: Details about your business, marketing goals, website preferences, and other information you submit to help us deliver tailored services.

  • Communications: Any information included in emails, chat messages, or other correspondence you send to us.

1.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and operating system.

  • Usage Data: Pages visited, links clicked, referral URLs, and other browsing behavior collected via cookies and similar tracking technologies.

  • Analytics Data: Data collected by Google Analytics (or similar services) about how you found and interact with our Site.

2. How We Use Your Information

  • To Provide Services: Deliver and manage the marketing, web design, advertising, and related services you request.

  • To Improve Our Site & Services: Analyze usage trends to enhance our offerings and user experience.

  • To Communicate: Respond to inquiries, send service-related notices, updates, invoices, and personalize our communications.

  • To Send Marketing Materials: With your consent, send newsletters, promotions, and offers tailored to your interests. You may opt out at any time (see Section 8).

  • To Comply with Legal Obligations: Fulfill any applicable law, regulation, legal process, or enforceable government request.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and settings

  • Recognize you when you return to our Site

  • Collect analytics data to understand Site performance and visitor behavior

You can control cookies via your browser settings. Disabling cookies may limit certain features of the Site.

4. Third-Party Services

We may share your information with trusted third parties performing services on our behalf, including:

  • Analytics Providers: Google Analytics, to help us understand Site usage.

  • Email Marketing Platforms: For sending newsletters and promotional emails.

  • Payment Processors: Stripe, PayPal, or others, when you make a purchase or subscription.

  • Hosting & IT Services: Our cloud hosting provider and IT support partners.

These providers are bound by confidentiality obligations and may not use your information for any other purpose.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal, tax, or accounting requirements

  • Resolve disputes and enforce our agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we strive to use industry-standard practices.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete information.

  • Deletion: Request deletion of your personal data (subject to legal limitations).

  • Restriction or Objection: Limit or object to certain processing activities.

  • Data Portability: Receive your data in a structured, machine-readable format.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Residents of the European Economic Area (EEA) may have rights under the General Data Protection Regulation (GDPR). To exercise any rights, please contact us at the address below.

8. Children’s Privacy

Our Site and services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have collected information about someone under 16, please contact us so we can delete it.

9. External Links

Our Site may contain links to external websites operated by third parties. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. When we post changes, we will revise the “Effective Date” at the top. Your continued use of the Site after any change constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

SmartEdge Marketing
1231 MacQueen Ave
Charleston, SC 29407
Email: Info@SmartEdgeDM.com
Phone: (843) 608-0221

Thank you for trusting SmartEdge Marketing with your information. We’re committed to safeguarding your privacy as thoughtfully as we craft your marketing solutions.