Privacy Policy

Effective Date: January 1, 2026  ·  Last Updated: April 2026

This Privacy Policy describes how SmartEdge Marketing LLC ("SmartEdge," "we," "us" or "our") collects, uses, and protects information when you visit our website at smartedgedm.com or engage our services. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out our contact form, book a discovery call, or email us, you may provide your name, email address, phone number, business name and any details you share about your project.
• Automatically collected information: When you visit our website, we may automatically collect data such as your IP address, browser type, pages visited, time spent on pages and referring URLs through standard web analytics tools.
• Cookies: Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate about potential or active projects.
• Deliver the services you have engaged us for.
• Send project updates, invoices, and relevant business communications.
• Improve our website and understand how visitors interact with it.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We only share your information in limited circumstances:

• Service providers: We may share information with trusted third-party tools we use to operate our business, such as email platforms, scheduling tools (Calendly), and form submission services (Web3Forms). These providers are only given the information necessary to perform their function and are not permitted to use it for other purposes.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Contact form submissions and client communications are typically retained for up to 3 years. You may request deletion of your data at any time by contacting us.

5. Cookies & Analytics

Our website may use analytics services (such as Google Analytics) to help us understand how visitors use the site. These services may collect information such as your IP address, browser type, and pages visited. This data is aggregated and used only to improve our website experience.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can also disable cookies entirely in your browser settings, though some site functionality may be affected.

6. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or scheduling tools). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time by replying "unsubscribe" or contacting us directly.

To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

• Email: Hello@SmartEdgeDM.com
• Phone: (843) 608-0221
• Location: Charleston, SC 29407